BBB Tip: Concerned about ID theft? File early and use the IRS's Identity Protection PIN
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The United States' tax season is here, and so are the scammers. Con artists use the Social Security numbers of unsuspecting Americans to file phony tax returns and steal refunds. One way to protect this information is to use the Identity Protection PIN issued by the IRS; if you filed previously and lost your PIN, the IRS can help. Be aware of online identity theft with these tips.
How the scam works
Online filers that go through the IRS website usually expect a refund. Instead, a written IRS notice arrives in the mail, stating that more than one tax return was filed using your Social Security number.
What happened? Scammers got hold of personal information, typically the account holder's Social Security number, address, and birth date. They filed your return early and received your refund before you even got around to filing. Tax ID theft is a particularly sneaky con, because victims typically don’t realize they’ve been targeted until they actually file their taxes.
Scammers steal tax information in several ways, such as a phishing scam, a corrupt tax preparation service, or the information was exposed in a hack or data breach. Sometimes tax scammers file in the name of a deceased person or steal children’s identities to claim them as dependents.
How to avoid tax ID theft scams:
- File early. The best way to avoid tax identity theft is to file your taxes as early as possible, before a scammer has the chance to use your information.
- Watch out for red flags. If a written notice from the IRS arrives in the mail about a duplicate return, respond promptly. Or, if an IRS notice arrives stating you received wages from somewhere you never worked, or receive other notices that don’t actually apply to you, contact the IRS office immediately. Another big red flag is if you receive a notice that “additional taxes are owed, the refund will be offset or a collection action is being taken against you for a year you did not file a tax return” (IRS). Contact the IRS if you have any suspicions that your identity has been stolen.
- Protect your Social Security number. Don’t give out your SSN unless there’s a good reason, and you’re sure who you’re giving it to.
- Research your tax preparer. Make sure your tax preparer is trustworthy before handing over your personal information.
- Use your Identity Protection PIN (IP PIN). This is a six-digit number, which, in addition to your Social Security number, confirms your identity. Once you apply, you must provide the IP Pin each year when you file your federal tax returns. Visit IRS.gov for more information.
For more information
More information is available about tax scams and how to avoid them: BBB Tax tips and resources.
If you are the victim of tax identity theft in the U.S., contact the IRS at 1-800-908-4490 and consider filing a complaint with the Federal Trade Commission (FTC) at ftc.gov/complaint or by calling 1-877-FTC-HELP. The FTC also offers a personalized identity theft recovery plan at identitytheft.gov.
If you’ve been targeted by this or another scam, help others avoid the same problem by reporting your experience to BBB Scam Tracker.
BBB of the Pacific Southwest, and Golden Gate Better Business Bureau contributed to this report.
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